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Hi Kym, Thank you for your review. We appreciate your enthusiasm and we cannot describe how flattered we are to hear that your Saeco works that well for you.
Let's see if the machine can last fo Saeco posted on Jan 05, We're pleased to hear you've enjoyed so many cups of coffee so far!
If you'd like to ge Saeco posted on Oct 11, I called that number and they are in Victoria. Courier charges would be hundreds unfortunately.
They gave me a Hobart agent number, hr drive away and they can't quote over the pho Saeco posted on Oct 17, Thank you for your review, great to hear you love it.
For the issue with the over temperature we advise you to reach out to our team at They'll be happy to help out!
Saeco posted on Jul 29, Thank you for your valuable feedback Ian! We're glad to hear the machine is still serving you well.
You can download the manual here: For stronger coffee we recom Saeco posted on Jul 20, Hi there, thank you for writing your review! Great to hear your Saeco is still going strong after 10 years of service.
Saeco posted on Jun 08, Hi Helen, We're very glad to hear you love the machine this much! Coffee not grinds bean. Joe cilia posted on Jun 09, Hi Joe It's unfortunate that your Magic coffee machine does not grind anymore.
We recommend you complete a routine check to ensure there is no residual coffee blocking the brewing unit.
Saeco posted on Jun 17, Good water and Bean storage chambers. I don't think I have ever been more disappointed with an appliance in my whole life.
Coffee is adequate though not outstanding. Has been in constant operation for over 2 years, often with as many as 30 cups of coffee in one day without a breakdown.
This means you have to get right inside the machine from time to time because the device that taps out the used coffee grounds sometimes doesn't do a complete job and grounds get stuck up inside the machine, just above the spent grounds catcher; this is not hard to do, but you need to remember to do it every 6 or so months.
There are not enough coffee brewing settings and all coffees out of this machine seem to taste the same - it doesn't matter, expensive of cheap coffee, it seems to get brewed to the same taste.
Even at the strongest coffee setting, it's not up to the same strength you would expect from a cafe coffee.
On average it pumps out coffees a day and has never needed a service. I descale it once every 3 months and run the dust-buster through it twice a year.
It's a brilliant piece of workmanship! Billy asked on Aug 21, Hi there Billy, Thanks for making aware of this. To be honest, it's quite hard for us to point out what the exact problem is.
However, if you'd call us on , we can ask you a few questions over the phone to determine what's happening. For New Zealand, you can get in touch with us on Please know that we advise against turning on the appliance until you contact us by phone.
Hope to hear from you! Saeco replied on Aug 27, Hello Joe, thanks for reaching out to us and we like to see how we can help. Could you please provide us with some more details?
Feel free to elaborate via Facebook or Twitter philipscare Looking forward to your reply. Saeco replied on May 23, The descale cycle had some issues in my machine as well.
Do the process manually. It works just as well. Write a review Ask a question. Your trust is our top concern. Companies can't alter or remove reviews from ProductReview.
Oct Brewunit Blocked. Been a faithful servant as our household are heavy drinkers. Today the brewunit got stuck, have done the necessary reset and cleaning as per youtube instruction.
It unable to reset itself while doing the selftest, I read further and I believe its probably a CPU issue.
Does anyone know if its worth repairing or buying a new unit? Write a review on ProductReview. Apr Great Coffee.
Fantastic machine - I've had mine for over 16 years. This machine has been wonderful. Very easy to use and has made really great coffee.
We have made thousands and thousands of cups from it. One year I took it to work and we all used it in the staff room - then the organisation bought one.
The year before last I had to get a guy to replace the seals - I lost the manual but it is available on the internet.
My husband bought another smaller Saeco coffee machine second hand at a clearing sale and we put it our caravan. It also makes amazing coffee. Saeco Official Hi there, Thanks for submitting your review on this website.
Dec Great model - would purchase second hand. We bought this unit second hand for a very good price. When it arrived it didnt work although it had been serviced by a professional outlet Who no longer were in business.
Had nothing to loose so I decided to repair or destroy it myself. The manual is freely available from the internet. The unit is easy to work on.
I found that a spring had been put in back the front and that made all the difference. Had to replaced the O rings at a later date to fix a leak.
The unit then worked very well. Needs to be dead level on the bench. Make sure it is. It is easy to use. The coffee made depends on the beans purchased - better fresh beans better coffee.
The grind is simple. It automatically tamps the grind. Just press the button and it does the whole shot. The milk frothed is an easy process - however not automatic - but still easy to use and makes a good black - latte or cappuccino.
Clean up is easy. The Saeco Magic De Luxe is a breeze to use, so you can simply make sensational coffee without a thought. This Saeco espresso machine is fast and effective, so you can speedily serve your coffee and get going again with your routine.
Savor the robustness, purity, and richness in every cup you make with the gourmet brewing mechanism typical of this electric espresso machine.
In addition, the Saeco Magic De Luxe makes it easy for you to make many mugfuls of refreshing, comforting espresso with its generous capacity.
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